Tuesday 30 October 2012

new assignment ^_^



Q-B-page 114:

2- How do you think self-service technology could be improved so that people don’t get frustrated?

         First of all,self-service technology was produce to change our daily works from difficult to become more easier.Nowadays every  single things have to be done in very fastest and efficient way to save time and energy.But,in this situation,there are some problems exist from the self-service technology.In compared to this,I think it is good if we improving the self-service technology to become better, so that people will no longer get frustrated.Firstly,the government should play their role to make sure everythings that published by any company in this country is the best and there is no side effect or trouble to the community.In addition to that,i think it is unnessecery to let the machine  to serve the customer.Just imagine,we really need to rush but at that time the computer at the supermarket did not work correctly.Does it look likes the self-service technology burdening us?Besides that,I think we can make a different if we use the touch-screen ordering in other to make the whole things easier.It is because when the self-service technology was provided by the sound it makes somebody annoyed and ashamed.The louder sound attract everybody around us.So,why not  we change it from the sound machine to the touch-screen self-service technology?Last not but least,this  problems can be avoid and  solved when everybody take a part and play their role especially the company that contribute this self-service technology to the consumers.

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